Privacy Policy

At Mobile Zone Texas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, place an order, request a repair, or contact us for support.

1. Information We Collect

We collect only the information that is necessary to provide our services effectively. This may include:

  • Full name

  • Contact details (such as email address and phone number)

  • Shipping and billing address

  • Order details and purchase history

  • Device information provided for repair or trade-in services

We do not collect unnecessary or unrelated personal data.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing repairs, trade-ins, and warranty services

  • Providing customer support and responding to inquiries

  • Communicating order updates, service status, or important notifications

  • Improving our products, services, and website experience

Your data is never used for purposes outside these defined services.

3. Payment Information

We take payment security seriously.

  • No payment card details are stored on our servers.

  • All payments are processed through secure, trusted third-party payment gateways.

  • We do not have access to your full card number, CVV, or sensitive payment credentials.

This ensures that your financial information remains protected at all times.

4. Data Sharing and Third Parties

We respect your trust.

  • Customer information is never sold, rented, or traded to third parties.

  • Data may only be shared with essential service providers (such as shipping or payment processors) strictly for completing your request.

  • All such partners are required to maintain confidentiality and data security.

5. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access

  • Data loss or misuse

  • Alteration or disclosure

Access to customer data is limited to authorized personnel only.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal or operational requirements)

To exercise these rights, please contact us using the details below.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Mobile Zone Texas
Email: support@mobilezonetexas.com

By using our website or services, you agree to the terms outlined in this Privacy Policy.